I hate being put on hold...

Discussion in 'The Alley' started by MissBreezy, Jan 13, 2014.

  1. MissBreezy

    MissBreezy The God Pestilence

    Joined:
    Apr 1, 2013
    Messages:
    6,813
    But I hate it more when I can't get through at all.

    I've been trying to get through to Employment Services for a week now, calling several times a day, only to have a message of 'Our call volume is high, please try again later' repeated.

    I finally get through today, and am told the wait is 35 minutes.

    Dammit.
    • Hot Thread Hot Thread x 1
    test
  2. KOzS

    KOzS .Juster

    Joined:
    Apr 1, 2002
    Messages:
    10,714
    Yeah, it's a really thoughtless system. Most of it is automated anyway. By now it should be a sequence of narrowing down you're call's issue, then leaving a call-back number.

    I know that Rogers uses the time to force you to listen to adverts.
    test
  3. Nu'maaN

    Nu'maaN Anu'naki, Nuqqa.

    Joined:
    Aug 27, 2005
    Messages:
    25,669
    yeah, most of our customer service calls now have call back numbers.

    you get put on a waiting list and get called back when it's appropriate.

    :numaan:
    test
  4. Tacky Jones

    Tacky Jones www.TaCsmassivecock.gov

    Joined:
    Feb 25, 2008
    Messages:
    76,201
    i remember being like 13 and helping out my dads shop. he needed me to call in a part, and he told me when they answer they'll ask me to hold, and he told me to say no. i thought he was joking so when they asked i said sure. a minute passes and my dads like, "are you on hold. hang the fuck up and call back and tell them no."

    felt kinda like a dick but they didnt put me on hold that time, lol.
    • +Rep +Rep x 2
    test
  5. Twamp

    Twamp proper weaponry

    Joined:
    Apr 24, 2011
    Messages:
    13,856
    ^^Your pops sounds like a G.
    • +Rep +Rep x 1
    test
  6. Nu'maaN

    Nu'maaN Anu'naki, Nuqqa.

    Joined:
    Aug 27, 2005
    Messages:
    25,669
    the apple don't fall too far from the tree.

    :numaan:
    • +Rep +Rep x 1
    test
  7. MissBreezy

    MissBreezy The God Pestilence

    Joined:
    Apr 1, 2013
    Messages:
    6,813
    I couldn't even get TO the automated system.

    Twas bullshit.

    When I finally spoke to someone, naturally I said 'Really?? A week?? It took that long to speak to someone, and my money won't be released until I do?

    I'll have it Wednesday.
    test
  8. MissBreezy

    MissBreezy The God Pestilence

    Joined:
    Apr 1, 2013
    Messages:
    6,813
    Lucky, most often nobody waits to hear a reply, they just say 'Please hold' and hit the button, lol
    • +Rep +Rep x 1
    test
  9. Tacky Jones

    Tacky Jones www.TaCsmassivecock.gov

    Joined:
    Feb 25, 2008
    Messages:
    76,201
    Lol that's shitty customer sevice if they don't wait. I'd definitely give em shit for that.


    @Twamp he's a badass when it's safe to be. He'll talk big until the other persons in the room.
    • +Rep +Rep x 1
    test
  10. DemiGod

    DemiGod Peef Rimgar

    Joined:
    Feb 6, 2006
    Messages:
    90,232
    I'll hold you - Dos
    • +Rep +Rep x 2
    test
  11. HYPNOTIK

    HYPNOTIK Fully Loaded

    Joined:
    Nov 21, 2001
    Messages:
    80,394
    they should have a site were u can listen to pissed off ppl on hold going nuts screaming at their phone and shit.

    "the angriest people on hold"

    Lmao that would be golden.
    • +Rep +Rep x 1
    test
  12. doslavozes

    doslavozes Neg This Post If You're Gay

    Joined:
    Jan 22, 2012
    Messages:
    4,985

    Are you saying that you'd hold me, or that you are doing an impression of me by saying that I'd reply to Breezy with "I'll hold you"

    I'm fine with either. :)
    test
  13. DemiGod

    DemiGod Peef Rimgar

    Joined:
    Feb 6, 2006
    Messages:
    90,232
    Why not both?
    • +Rep +Rep x 1
    test
  14. doslavozes

    doslavozes Neg This Post If You're Gay

    Joined:
    Jan 22, 2012
    Messages:
    4,985
    Regular spooning rules? What do we do with the awkward boners?
    test
  15. DemiGod

    DemiGod Peef Rimgar

    Joined:
    Feb 6, 2006
    Messages:
    90,232
    Battle boners clearly.
    test
  16. doslavozes

    doslavozes Neg This Post If You're Gay

    Joined:
    Jan 22, 2012
    Messages:
    4,985
    I'm just worried about my arm falling asleep a half hour before I do.
    test
  17. King Dex

    King Dex Neos Helios

    Joined:
    Dec 22, 2013
    Messages:
    195
    Does Rogers own Canada
    test
  18. KOzS

    KOzS .Juster

    Joined:
    Apr 1, 2002
    Messages:
    10,714
    Yeah

    Even if you aren't with Rogers, you're with a company the relies on Rogers in some way.
    test

Share This Page

Users Viewing Thread (Users: 0, Guests: 0)