i don't know if any of you can help me but i have a new balance 9000 eliptical (no longer under full warranty)and the resistence no longer works. i usually have the resistence as high as possible on there and all of the sudden it just stopped kicking in so now it's at the lowest setting which makes it kind of jerky. i just got off the phone with customer service and said that they would replace the base of it. although they said they could no help me with the electrical part of the eliptical. i'm almost dead certain it's an electric problem since that's what makes the damn thing actually add on resistence. if this base they send me doesn't fix my problem does anybody know what i should do about the electrical part?